Zoom conquered video chat — now it has even bigger plans

Nobody at Zoom seems to have a good explanation for why the service is so popular. At the moment, the answer’s easy: Coronavirus has forced countless employees to work from home, and remote employees need a conferencing tool. But since long before remote work went viral, people have loved Zoom. More than they loved other video chat apps. More than it even seemed possible to love a video chat app. And nobody seems to know why.

Source: Zoom conquered video chat — now it has even bigger plans